I love working at a freakin' call center.

afterthefact · 04.21.2007, 10:48 AM

I work at a Citi call center, and while a lot of the customer's make me want to turn in my headset and walk out of there, sometimes they are the only thing keeping me there. This is an example of the latter. This woman called in yesterday requesting a new gas card. This happens a lot, as the magnetic strips are always going bad on these things. Just to note the system, I asked what was wrong with the card.

Old lady: You know those 3 numbers on the back?

Me: Yes?

Old lady: What are those for?

Me: On some cards they do different things. On a gas card though you don't have to worry about it, they don't do anything.

Old lady: Yes I do have to worry about it. I want a new card with new numbers on the back, or I'm never using Citgo again.

(which, by the way, I couldn't care less, since I technically work for Citi, not Citgo. And even if I did, I still wouldn't really care.)

Me: Why?

Old lady: The numbers on the back are 666!

I had to mute the phone so I could laugh at her. I put her on hold so I could ask a manager about sending a new card. I knew I could of course, but I just had to tell somebody about it. Of course, they were cracking up too. They said to tell her that we can't guarantee new numbers, but they probably will be different. And if they are the same, it must be an omen.

jico. · 04.21.2007, 10:50 AM

!@#$%! · 04.21.2007, 10:52 AM

ha ha ha hilarious

now i want a new card WITH 666 on it!

king_buzzo · 04.21.2007, 10:53 AM

Fecking funny

afterthefact · 04.21.2007, 10:55 AM

Quote:

Originally Posted by !@#$%!

ha ha ha hilarious

now i want a new card WITH 666 on it!

Too bad you can't special order that

It is funny, cause those things are totally random, and the fact in itself that some superstitious old lady got it is funny.

nicfit · 04.21.2007, 10:56 AM

You should have told her "There are no numbers on the back of our cards, ma'am, they appeared there because you are DAMNED!"

luxinterior · 04.21.2007, 11:04 AM

That's a fun story.

afterthefact · 04.21.2007, 11:24 AM

Quote:

Originally Posted by nicfit

You should have told her "There are no numbers on the back of our cards, ma'am, they appeared there because you are DAMNED!"

I did tell that while I can't explain that number being on there, I can personally guarentee the devil himself did not curse her gas card. She laughed a little, so at least she realized that she sounded a little stupid.

Savage Clone · 04.21.2007, 03:18 PM

MACHO CARD

04.21.2007, 10:48 AM	#1
afterthefact invito al cielo Join Date: Jun 2006 Location: Lexington, KY Posts: 3,886	I work at a Citi call center, and while a lot of the customer's make me want to turn in my headset and walk out of there, sometimes they are the only thing keeping me there. This is an example of the latter. This woman called in yesterday requesting a new gas card. This happens a lot, as the magnetic strips are always going bad on these things. Just to note the system, I asked what was wrong with the card. Old lady: You know those 3 numbers on the back? Me: Yes? Old lady: What are those for? Me: On some cards they do different things. On a gas card though you don't have to worry about it, they don't do anything. Old lady: Yes I do have to worry about it. I want a new card with new numbers on the back, or I'm never using Citgo again. (which, by the way, I couldn't care less, since I technically work for Citi, not Citgo. And even if I did, I still wouldn't really care.) Me: Why? Old lady: The numbers on the back are 666! I had to mute the phone so I could laugh at her. I put her on hold so I could ask a manager about sending a new card. I knew I could of course, but I just had to tell somebody about it. Of course, they were cracking up too. They said to tell her that we can't guarantee new numbers, but they probably will be different. And if they are the same, it must be an omen. __________________ "She hated people who thought too much. At that moment, she struck me as an appropriate representative for almost all mankind." - Kurt Vonnegut Cat's Cradle
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04.21.2007, 10:50 AM	#2
jico. expwy. to yr skull Join Date: Mar 2007 Posts: 1,417	haha
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04.21.2007, 10:52 AM	#3
!@#$%! invito al cielo Join Date: Mar 2006 Location: mars attacks Posts: 42,564	ha ha ha hilarious now i want a new card WITH 666 on it!
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04.21.2007, 10:53 AM	#4
king_buzzo invito al cielo Join Date: May 2006 Posts: 11,110	Fecking funny
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04.21.2007, 10:56 AM	#6
nicfit invito al cielo Join Date: Mar 2006 Location: banana boat Posts: 15,570	You should have told her "There are no numbers on the back of our cards, ma'am, they appeared there because you are DAMNED!" __________________ 11:11 11-11-11 I Ascended.
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04.21.2007, 11:04 AM	#7
luxinterior invito al cielo Join Date: Mar 2006 Location: Missouri, land of the free and home of the brave Posts: 2,351	That's a fun story. __________________ "I sweat like a fucking nun on Sunday...I don't even know what that means." - Sebastian Bach
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04.21.2007, 03:18 PM	#9
Savage Clone invito al cielo Join Date: Mar 2006 Posts: 11,290	MACHO CARD
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